Terms of service for Class54 agent portal
1. Introduction and Profile eligibility
By registering as a Class54 Affiliate Agent ("Agent"), you agree to abide by these Terms and Conditions. The Class54 Agent Profile is designed for simplicity; however, it is strictly intended for individuals genuinely operating as commercial or educational partners. To maintain platform integrity, Class54 reserves the right to verify agent credentials during onboarding.
2. Wallet funding and minimum balance
- Minimum Top-Up: To ensure only genuine agents utilise the platform and to guarantee a reliable buffer for immediate student activations, a strict minimum required wallet top-up of ₦3,750 applies to all deposit transactions.
- Wallet Validity: Funds deposited into your Agent wallet do not expire. Wallet balances will never be automatically deducted unless you explicitly initiate a student or customer subscription activation.
3. Fund withdrawals and service charges
- Manual Processing: Agents retain the right to withdraw unused wallet funds at any time. Because self-service withdrawals are not currently available within the portal interface, all withdrawal requests must be initiated manually by contacting Agent Support.
- Applicable Fees: All processed manual withdrawals are subject to standard transaction fees and administrative service charges, which will be deducted from the closing balance.
4. Product activation and offline usage
- Instant Activation: Upon clicking 'Activate' and confirming a subscription within the portal, the corresponding student's app will upgrade instantly within seconds, reflecting a premium status notification.
- Offline Capability: Class54 operates on an offline-first infrastructure. Once an Agent activates a student's subscription, the student does not require internet connectivity to access past questions, the AI tutor, or core study materials.
5. Multi-level structure and referrals
- Sub-Agent Recruitment: The platform currently operates on a single-tier agent model. The recruitment and management of sub-agents under a master Profile is not supported at this time.
- Referrals: While sub-agent networks are restricted, Agents are permitted and encouraged to refer new independent agents to the Class54 platform.
6. Support, onboarding, and marketing Assets
Class54 provides all registered Agents with an onboarding instructional video walkthrough. Ongoing operational assistance is provided through a dedicated WhatsApp support group.
Furthermore, Agents are granted a non-exclusive license to use official Class54 marketing materials, including printable flyers and digital social media creatives, solely for promotional activities related to Class54.
7. Changes to this terms of service
Class54 reserves the right to update this Refund Policy from time to time. The most recent version will always be available on our website and within the Apps.